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Author Topic: The customer is sometimes right: How Apple handles customer outcries  (Read 675 times)
HCK
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« on: January 23, 2011, 07:00:30 am »

The customer is sometimes right: How Apple handles customer outcries
         


 Not every decision Apple makes is immediately popular with its customers. The company sometimes succumbs to -- but often overrules -- popular opinion.



         

http://rss.macworld.com/click.phdo?i=f25947bb813a39fde8036737df518765
         
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