AppleCare Training Document on iPhone 4 Signal Issues Revealed
Boy Genius Report claims to have received a copy of Apple's internal training documentation for assisting its AppleCare staff with handling customer complaints regarding iPhone 4 signal issues.
The document instructs AppleCare ...
http://www.macrumors.com/2010/06/29/applecare-training-document-on-iphone-4-signal-issues-revealed/