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Author Topic: How to contact Apple Support if you can't access the files on your Mac  (Read 421 times)
HCK
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« on: February 09, 2017, 04:05:24 pm »

How to contact Apple Support if you can't access the files on your Mac

How do you get your Mac fixed fast to get at the files you need now?

You need to access important files on your Mac but there's a problem — you just dumped coffee all over the keyboard or you dropped it and broke the screen or it simply won't boot up, no lights, no beeps, no nothing. And. You. Need. Those. Files.

Sure, storage failure is frustrating, but when you know the storage is fine and you just can't get at it, that can be a whole new level of hell.

If all your stuff syncs online over iCloud or Dropbox, or if you have a fresh backup from BackBlaze of CrashPlan, you may not have a problem. Simply check on your iPhone, iPad, other Mac, or other device and see if what you need is there. Then, get your Mac problems looked at at your leisure.

If you don't sync and you don't backup online, and you really need those photos, or that old tax return, or that previous version of your presentation, or that account info you hastily saved as a text file, then you'll need to take ca...

Source: How to contact Apple Support if you can't access the files on your Mac
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