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Author Topic: How to get a refund for iTunes or App Store purchases  (Read 882 times)
HCK
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« on: February 20, 2017, 04:05:25 pm »

How to get a refund for iTunes or App Store purchases

How you get a refund for iTunes or App Store purchases and in-app purchases isn't obvious, but it is possible!

Updated November, 2016 to reflect changes in iOS 10.

If you experience a problem with music, movies, TV shows, books, or apps you purchase from iTunes or the App Store, you can request a refund directly from Apple. You'll need to have a valid reason for the request—it's not meant to be a way to get free trials or short-term use— but if you buy something by accident, buy the wrong thing, or get the wrong thing, or don't get anything, it's how you get your money back.

Note: You can only report problems on items you purchased within the last 90 days.

How to get a refund using your iPhone or iPad
How to get a refund using apple.com on the web
How to get a refund using iTunes on Mac or Windows


How to get a refund using your iPhone or iPad

Apple hasn't built any links to problem reporting into the iTunes Store or App Store apps, so if you're stuck using the web...

Source: How to get a refund for iTunes or App Store purchases
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