Some iPhone XS and iPhone XS Max units not charging automatically when power cable is plugged in<div class="feat-image">
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<p><strong>Update: </strong>Readers reporting similar problems on iPads and older iPhones. This gives credence to the idea that it is a software bug with iOS 12.</p>
<p>We have received several reports of iPhone XS and iPhone XS Max owners noticing that their phones do not start charging when a Lightning cable is plugged in when the screen is off. Affected users find they have to ensure the screen is on and re-plug in their cables for charging to begin.</p>
<p>This issue has been highlighted in a video by UnboxTherapy (embedded below), who repeats the charging test on 8 different iPhone XS models. The majority of his phones exhibit the problem — the devices do not respond to the cable being plugged in as they should, with most kicking into action once the screen is woken up.</p>
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Some iPhone XS and iPhone XS Max units not charging automatically when power cable is plugged in
