Some Users Locked Out of Their Apple IDs, Forced to Reset PasswordsApple appears to have locked a select group of users out of their Apple ID accounts over the past 20 hours or so, with no clear indication yet as to why the incident has occurred. According to reports on
Reddit and
Twitter, users are being kicked out of their Apple IDs for security reasons, and forced to reset their password to gain access to their account.
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Users report this happening without warning on iPhone,
Apple TV, and other Apple devices, while they were using
Apple Music, watching TV, etc. The original poster on Reddit confirmed that they have two factor authentication enabled and a unique
iCloud password for their Apple ID not used anywhere else, and many users report similar settings.
On Twitter,
@AppleSupport is guiding users to the
Support Communities web page that explains what to do if your Apple ID is locked and disabled. In nearly all instances across social media, users are reporting that they must reset their Apple ID password to be able to get back into their accounts.
With no official word from Apple and no clear reason behind these forced password resets, it's unclear why some users were affected and what caused Apple to initiate the wave of resets in the first place. We've reached out to Apple for a comment, and will update this article if we hear back.
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Some Users Locked Out of Their Apple IDs, Forced to Reset Passwords