O2 UK customers require a new SIM card to use 5G on the iPhone 12You can do this in an O2 store, online, or over the phone.
What you need to know
Apple's iPhone 12 has been released today, complete with 5G technology.
O2 customers in the UK will need to replace their SIM card if they want to use it, however.
The carrier has confirmed customers can swap their SIM with the carrier, but Apple stores are also providing SIMs to customers.
O2 customers buying the iPhone 12 in the UK will need to get a new SIM card in order to use 5G.
O2 has confirmed to at least one customer over Twitter that if you're buying a new iPhone 12 in the UK, you'll need a new SIM card from O2 in order to use 5G, and iMore has learned that Apple stores are also providing new SIM cards to customers on the network.
@O2 Hi, I'm getting an iPhone 12 Pro through Apple but I have a SIM-only contract with you. To use 5G will I need a new SIM card?— James (@James_Halfpenny) October 22, 2020
O2 confirmed the following in response to this request:
Hi James. If you don't...
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O2 UK customers require a new SIM card to use 5G on the iPhone 12
