Apple’s ‘Secret’ Policy Offered Free Repairs for Customers Who Were Nice to Its Employees<img style="float: left; margin-right: 10px" src="
https://www.iphonehacks.com/wp-content/uploads/2019/09/Apple_iPhone-11-Pro-Apple-Watch-5-Availability_Tokyo-store-interior_092019-194x129.jpg">
Apple is known for its excellent customer service. However, how you behave with Apple’s retail employees also impacts the level of service you will get. Apple seemingly has a “secret” policy that allows its retail employees to go over and above their roles and give preferential treatment to customers.
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Apple’s ‘Secret’ Policy Offered Free Repairs for Customers Who Were Nice to Its Employees