WhatsApp is rolling in-app chat support out to its usersWhat you need to know
WhatsApp is allowing people to get support via in-app chat.
The in-app chat feature was enabled for beta testers previously but was then removed.
The feature now seems to be rolling out to everyone, even if they aren't on the beta.
It'll now be easier to get support.
Users of the hugely popular WhatsApp instant messaging service can now get support in-app via a normal chat thread rather than resorting to email. The feature was previously made available to some beta testers before being removed but now seems to be available to people who aren't even running the beta versions of the WhatsApp app.
The initial report of in-app support came via WABetaInfo and includes the backstory of the feature. After making the in-app support available to iPhone beta testers, it was removed for reasons unknown.
Due to some unknown reasons, WhatsApp had to stop providing support right within the app to users, but something is changing today: every time you contact WhatsAp...
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WhatsApp is rolling in-app chat support out to its users
