How to cancel CyberGhost and get a refund<p>I came out of my <a target="_blank" class="link" href="
https://www.engadget.com/cybersecurity/vpn/cyberghost-vpn-review-despite-its-flaws-the-value-is-hard-to-beat-200000250.html" data-i13n="cpos:1;pos:1">CyberGhost review[/url] with a positive opinion, feeling it had earned its spot in my <a target="_blank" class="link" href="
https://www.engadget.com/cybersecurity/vpn/best-vpn-130004396.html" data-i13n="cpos:2;pos:1">best VPN[/url] roundup. However, even an expert review is subjective, and there's a chance CyberGhost will not work for you. If that’s the case, here's how to cancel your subscription.</p><h2 id="jump-link-how-to-stop-your-cyberghost-subscription-renewing"><strong>How to stop your CyberGhost subscription renewing</strong></h2><p>Cancelling your CyberGhost subscription won't end it right away, unless you delete your account or get the refund (I'll explain how to do both of those later). Instead, the way to cancel CyberGhost is to stop your subscription from renewing at the end of each billing period. Once you've done that, you can keep using CyberGhost until your current period ends.</p><p>The following steps will cancel auto-renewal if you got CyberGhost through its website. If you bought it through an app store instead, see the next section.</p><ol><li><p>Open your browser and go to <a target="_blank" class="link rapid-with-clickid" href="
https://shopping.yahoo.com/rdlw?merchantId=9fd99815-3196-46cf-9b6f-707caf84c282&siteId=us-engadget&pageId=1p-autolink&contentUuid=eb43eed0-f954-43d3-964f-bfeb8e845bd8&featureId=text-link&merchantName=CyberGhost&custData=eyJzb3VyY2VOYW1lIjoiV2ViLURlc2t0b3AtVmVyaXpvbiIsImxhbmRpbmdVcmwiOiJodHRwOi8vY3liZXJnaG9zdHZwbi5jb20iLCJjb250ZW50VXVpZCI6ImViNDNlZWQwLWY5NTQtNDNkMy05NjRmLWJmZWI4ZTg0NWJkOCIsIm9yaWdpbmFsVXJsIjoiaHR0cDovL2N5YmVyZ2hvc3R2cG4uY29tIn0&signature=AQAAAU-Gf6nZo62L9GIIKc76mweGLaqSbTDQX2mLoNjPWUrb&gcReferrer=http%3A%2F%2Fcyberghostvpn.com" data-i13n="elm:affiliate_link;sellerN:CyberGhost;elmt:;cpos:3;pos:1" data-original-link="
http://cyberghostvpn.com">[/url]<a target="_blank" class="link">cyberghostvpn.com[/url].</p></li><li><p>At the top-right of the screen, click the box labeled <strong>My Account</strong>. Enter your username and password if you aren't logged in already.</p></li><li><p>Look at the top-right corner of the new screen and click the CyberGhost logo next to your email address. From the drop-down menu, select <strong>Subscriptions</strong>.</p></li><li><p>Find the subscription you want to cancel and select <strong>Cancel Subscription</strong>.</p></li><li><p>When prompted, click <strong>Continue to Cancel</strong>.</p></li></ol><figure><img src="
https://d29szjachogqwa.cloudfront.net/images/user-uploaded/CyberGhost_subscriptions.png" data-crop-orig-src="
https://d29szjachogqwa.cloudfront.net/images/user-uploaded/CyberGhost_subscriptions.png" style="height:1426px;width:3177px;" alt="Click the logo at top-right, then click Subscriptions to manage auto-renewal." data-uuid="6d2c9ba6-63eb-42c0-8feb-49df388f8bfc"><figcaption>Click the logo at top-right, then click Subscriptions to manage auto-renewal.</figcaption><div class="photo-credit">Sam Chapman for Engadget</div></figure><p>This will turn off automatic billing for your account. The next time you would have been billed, your subscription will expire. You can resubscribe by purchasing another term. If you're within the refund period — 14 days for a monthly subscription and 45 days for all others — you can now request your money back.</p><h2 id="jump-link-how-to-cancel-cyberghost-if-you-subscribed-through-an-app-store"><strong>How to cancel CyberGhost if you subscribed through an app store</strong></h2><p>When you subscribe to an app through the Apple App Store or Google Play Store, the store handles the billing; the app provider doesn't process the money itself. If you bought CyberGhost through an app store and want to cancel, you'll have to ask the app store in question, not CyberGhost. Here's how to do it.</p><p>If you subscribed through the Apple App Store, you'll need to cancel through your Apple ID. Here are the steps.</p><ol><li><p>Open the <strong>Settings</strong> app on your home screen.</p></li><li><p>At the top of the Settings menu, you'll see your name. Tap it.</p></li><li><p>In your Apple Account menu, tap <strong>Subscriptions</strong>.</p></li><li><p>Scroll until you find your CyberGhost subscription, then tap on it.</p></li><li><p>Tap the words <strong>Cancel Subscription</strong>, then follow the prompts.</p></li></ol><p>Here's what to do if you subscribed through the Google Play store. Similar to the Apple process, you'll go through the list of subscriptions on your profile.</p><ol><li><p>Open the <strong>Google Play Store</strong> app.</p></li><li><p>Tap the circle in the top-right corner with the first letter of your name.</p></li><li><p>Find the <strong>Payments & Subscriptions</strong> menu and tap on it. On the next menu that appears, tap <strong>Subscriptions</strong>.</p></li><li><p>Scroll down until you find your CyberGhost subscription. Tap on it, then click <strong>Cancel Subscription</strong>.</p></li><li><p>Follow the prompts to complete cancellation.</p></li></ol><h2 id="jump-link-how-to-delete-your-cyberghost-account"><strong>How to delete your CyberGhost account</strong></h2><p>Before you set out to delete your CyberGhost account altogether, make sure you've cancelled auto-renew first by following the steps in the previous section. If you don't, you might still be charged for the subscription you're not using, and it's a huge hassle to end that without an account.</p><p>Once you've done that, log into your account on <a target="_blank" class="link rapid-with-clickid" href="
https://shopping.yahoo.com/rdlw?merchantId=9fd99815-3196-46cf-9b6f-707caf84c282&siteId=us-engadget&pageId=1p-autolink&contentUuid=eb43eed0-f954-43d3-964f-bfeb8e845bd8&featureId=text-link&merchantName=CyberGhost&custData=eyJzb3VyY2VOYW1lIjoiV2ViLURlc2t0b3AtVmVyaXpvbiIsImxhbmRpbmdVcmwiOiJodHRwOi8vY3liZXJnaG9zdHZwbi5jb20iLCJjb250ZW50VXVpZCI6ImViNDNlZWQwLWY5NTQtNDNkMy05NjRmLWJmZWI4ZTg0NWJkOCIsIm9yaWdpbmFsVXJsIjoiaHR0cDovL2N5YmVyZ2hvc3R2cG4uY29tIn0&signature=AQAAAU-Gf6nZo62L9GIIKc76mweGLaqSbTDQX2mLoNjPWUrb&gcReferrer=http%3A%2F%2Fcyberghostvpn.com" data-i13n="elm:affiliate_link;sellerN:CyberGhost;elmt:;cpos:4;pos:1" data-original-link="
http://cyberghostvpn.com">[/url]<a target="_blank" class="link">cyberghostvpn.com[/url] and click on your account profile at the top-right, just like when you canceled auto-renewal. Below the username/password window and the message about an activation key, you'll see the words <strong>Delete My Account </strong>in tiny letters.</p><figure><img src="
https://d29szjachogqwa.cloudfront.net/images/user-uploaded/CyberGhost_delete_account.png" data-crop-orig-src="
https://d29szjachogqwa.cloudfront.net/images/user-uploaded/CyberGhost_delete_account.png" style="height:1781px;width:3456px;" alt="How to find the button that deletes your CyberGhost account." data-uuid="f0bedbca-afcb-47d2-b1a5-2ba15b4709bf"><figcaption>How to find the button that deletes your CyberGhost account.</figcaption><div class="photo-credit">Sam Chapman for Engadget</div></figure><p>Click on them. On the page that appears, select <strong>Delete My Account</strong> again. Follow any more prompts you're given to annihilate your username for good (note that you can't use it again afterwards).</p><h2 id="jump-link-how-to-get-a-refund-from-cyberghost"><strong>How to get a refund from CyberGhost</strong></h2><p>To get a refund on your CyberGhost subscription, you have to be inside the window for the plan you chose. With a monthly plan, the refund period is 14 days. For all other plans, it's 45 days. If this time has elapsed, there's unfortunately no way to get your money back.</p><p>If you are within the refund period, you can get your money by sending a request through customer support. You can email <a target="_blank" class="link" href="mailto:support@cyberghost.ro" data-i13n="cpos:5;pos:1">[/url]<a target="_blank" class="link">
support@cyberghost.ro[/url], submit a ticket <a target="_blank" class="link" href="
https://support.cyberghostvpn.com/hc/en-us/requests/new" data-i13n="cpos:6;pos:1">through this link[/url] or open a live chat conversation by clicking the Live Chat button at the bottom-right of any page on <a target="_blank" class="link rapid-with-clickid" href="
https://shopping.yahoo.com/rdlw?merchantId=9fd99815-3196-46cf-9b6f-707caf84c282&siteId=us-engadget&pageId=1p-autolink&contentUuid=eb43eed0-f954-43d3-964f-bfeb8e845bd8&featureId=text-link&merchantName=CyberGhost&custData=eyJzb3VyY2VOYW1lIjoiV2ViLURlc2t0b3AtVmVyaXpvbiIsImxhbmRpbmdVcmwiOiJodHRwOi8vY3liZXJnaG9zdHZwbi5jb20iLCJjb250ZW50VXVpZCI6ImViNDNlZWQwLWY5NTQtNDNkMy05NjRmLWJmZWI4ZTg0NWJkOCIsIm9yaWdpbmFsVXJsIjoiaHR0cDovL2N5YmVyZ2hvc3R2cG4uY29tIn0&signature=AQAAAU-Gf6nZo62L9GIIKc76mweGLaqSbTDQX2mLoNjPWUrb&gcReferrer=http%3A%2F%2Fcyberghostvpn.com" data-i13n="elm:affiliate_link;sellerN:CyberGhost;elmt:;cpos:7;pos:1" data-original-link="
http://cyberghostvpn.com">[/url]<a target="_blank" class="link">cyberghostvpn.com[/url]. No matter what method you choose, the conversation will go faster if you have your order number on-hand — check your inbox if you don't know it.</p><figure><img src="
https://d29szjachogqwa.cloudfront.net/images/user-uploaded/Cancel_CyberGhost_live_chat.png" data-crop-orig-src="
https://d29szjachogqwa.cloudfront.net/images/user-uploaded/Cancel_CyberGhost_live_chat.png" style="height:1781px;width:3408px;" alt="Start a live chat conversation by clicking the live chat button at the bottom-right of any screen on CyberGhost's website." data-uuid="f5268c7c-a4e0-4d0c-9f4f-718f0194742f"><figcaption>Start a live chat conversation by clicking the live chat button at the bottom-right of any screen on CyberGhost's website.</figcaption><div class="photo-credit">Sam Chapman for Engadget</div></figure><p>If you went through an app store, you'll need to request your money back from that platform instead. Apple and Google Play handle their own monetary transactions, which means they also process refunds.</p><h2 id="jump-link-best-cyberghost-alternatives"><strong>Best CyberGhost alternatives</strong></h2><p>After you've cancelled and/or deleted CyberGhost out of your life, you still need a VPN; <a target="_blank" class="link" href="
https://www.engadget.com/cybersecurity/vpn/what-is-a-vpn-and-what-can-you-do-with-one-161549146.html" data-i13n="cpos:8;pos:1">the benefits[/url] of masking your IP address and changing your virtual location don't go anywhere. You can check out my best list (linked at the top) or <a target="_blank" class="link" href="
https://www.engadget.com/cybersecurity/vpn/best-free-vpn-120032818.html" data-i13n="cpos:9;pos:1">best free VPN[/url] roundup for ideas, or check out <a target="_blank" class="link" href="
https://www.engadget.com/cybersecurity/vpn/proton-vpn-review-2025-a-nonprofit-service-with-premium-performance-153046073.html" data-i13n="cpos:10;pos:1">the review[/url] for my favorite service, Proton VPN.</p><p>Proton VPN is my top choice because of its focus on user freedoms and attention to quality in everything it does. If you're willing to pay a bit more for extreme simplicity and total reliability, <a target="_blank" class="link" href="
https://www.engadget.com/vpn-review-expressvpn-2023-gaming-streaming-160052492.html" data-i13n="cpos:11;pos:1">ExpressVPN[/url] is ideal for beginners. If you're a speed demon and just want to keep your downloads fast, go with <a target="_blank" class="link" href="
https://www.engadget.com/cybersecurity/vpn/surfshark-vpn-review-a-fast-vpn-for-casual-users-170022675.html" data-i13n="cpos:12;pos:1">Surfshark[/url].</p>This article originally appeared on Engadget at
https://www.engadget.com/cybersecurity/vpn/how-to-cancel-cyberghost-and-get-a-refund-130000311.html?src=rssSource:
How to cancel CyberGhost and get a refund
