(Insider) 
         The Macalope Daily: Can't get no satisfaction
      
          Apple tops the customer satisfaction ratings again. And people wonder what their magical formula could be.                     
         (This story is viewable exclusively by Macworld Insider members.)               
http://rss.macworld.com/click.phdo?i=c2c84eac5f6c6115611d0d25d19e1c23